Microsoft Teams’ new Operator Connect feature makes Public Switched Telephone Network (PSTN) calls simpler and faster. It enables you to bring your operator to Teams if they are participating in the programme, while also unlocking several benefits such as: Leveraging existing operator contracts – You can keep your preferred...
Why use a native Call Centre for Teams
Collaboration and communication is everything in the modern business world. Organisations have gravitated to systems such as Agile and DevOps with the intention of inspiring teamwork and improving operational efficiency; and central to the success of these systems is a robust, unified communications system. With so many companies using a...